Marisol - Project Manager with 10+ years in IT and Software Development

Coordinated and oversaw multiple projects in IT, aligning with business goals and deadlines.

Contributed to the planning, execution, and delivery phases of software projects.

Maintained communication with clients to ensure project requirements were met and expectations managed.

Led multidisciplinary teams to achieve project milestones and improve collaboration.

Ability to manage client records, handle paperwork, understanding of insurance policies and coverage options.

Boosted customer satisfaction by ensuring high-quality user experiences throughout rigorous usability testing.

Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.