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Data Analyst with 5+ years in financial services and data visualization
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Competencies
Applied statistical methods and data mining techniques to extract actionable insights and support decision-making.
Created interactive dashboards and reports using tools like Tableau and Power BI to communicate complex data clearly.
Designed and optimized SQL queries and managed databases to support large-scale data analysis tasks.
Utilized Python for data cleaning, automation, and scripting tasks to enhance workflow efficiency.
Developed financial models to evaluate investment opportunities and forecast key performance indicators.
Education
Summary
Dedicated Data Analyst with over 5 years of experience in financial services. Skilled in data mining, visualization, and automation to support business insights. Proven ability to optimize processes and deliver actionable reports.
Key Achievements
- Streamlined reporting processes leading to a 20% reduction in report generation time.
- Developed interactive dashboards for real-time data insights used by senior management.
- Led a project to automate data collection, decreasing manual effort by 30 hours monthly.
Experience
STRATEGIC PLANNING COLLECTOR
Managed delinquent account strategies, Tracked past-due invoices, Issued legal notifications, Coordinated PO submissions and RMS Connect escalations, Handled fee adjustments, Supported automation initiatives
CUSTOMER CARE SPECIALIST
Provided healthcare billing and plan support, Explained deductibles, Connected members with providers, Resolved billing-related inquiries
LOGISTICS COORDINATOR
Coordinated loads, Monitored deliveries, Managed exceptions, Handled purchase orders
COLLECTIONS ADVISOR/LEAD LINE/INTERN TRAINER
Handled delinquent credit card accounts, Negotiated payments, Supported escalations, Assisted training