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Account Manager and Customer Service with Multiyear Experience in Energy and Real Estate
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Competencies
Applied in client interactions, team coordination, and customer support to ensure clarity and satisfaction.
Utilized in scheduling, appointment setting, and managing multiple responsibilities efficiently across roles.
Ensured client satisfaction through active follow-ups, handling inquiries, and resolving issues.
Performed routine administrative functions including record management, call handling, and scheduling.
Managed multiple tasks such as scheduling, client follow-up, and communication across diverse roles.
Education
Summary
Experienced in client management, scheduling, and customer service across energy, real estate, and pharmacy sectors.
Key Achievements
- Managed client accounts and coordinated payments at Rent A Center, ensuring timely closures
- Developed scheduling systems and improved follow-up processes in pharmacy and real estate roles
- Handled customer communication and administrative tasks, enhancing service delivery
Experience
Selling energy to clients and switch to our company, Making sure our clients are satisfied with our products
Sending Market Analysis to people who wants to sell the properties., Perform routine administrative function such as scheduling appointment, making call backs to clients to remind them of coming appointment., Making sure we do follow up on the client request
Coordinated with patient, Physician, and staff members to develop schedule., Assisted patient access specialist in resolving all scheduling issues efficiency., Operated telephone switchboard to answer, screen, and forward calls, provide information, take messages, and scheduling appointments.
Making sure to close my account at the right percentage every week and coordinate with the clients to make sure they were on time on they payment, and helping on the show room to make sell, work as a customer service when the company needs., Answering incoming calls and helping my coworker.