Experienced call center professional with over 7 years in customer service, technical support, sales, and back office roles, adept at handling diverse client needs.
Applied in handling customer inquiries, resolving issues, and ensuring satisfaction.
Provided technical assistance and troubleshooting support to clients.
Engaged in upselling and promoting products/services to clients.
Managed administrative tasks supporting overall call center functions.
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Handled billing inquiries and processed related transactions.
