Masesi - Customer Service Professional with 2+ years in Retail and Food Industry

Germiston, Gauteng, South Africaen

Enhanced customer satisfaction by effectively handling complaints and providing tailored product recommendations at PEP STORES.

Implemented visual merchandising strategies that increased store appeal and sales promotions.

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Summary

Experienced in retail and food services with strong communication, problem-solving, and organizational skills. Committed to delivering excellent customer experiences and maintaining high standards.

Key Achievements

Ensured a safe, clean, and nutritious food environment for students, promoting healthy eating habits at Stone Ridge Primary School.

Skills

Customer ServiceAdvanced

Skilled at engaging customers, resolving issues, and enhancing overall shopping experience.

Communication & Interpersonal SkillsAdvanced

Effective communicator with strong interpersonal abilities to build rapport and teamwork.

Time Management & OrganizationIntermediate

Efficient in managing tasks and prioritizing responsibilities in fast-paced environments.

Problem Solving & AdaptabilityIntermediate

Quick to identify issues and adapt to changing circumstances to ensure smooth operations.

Experience

Sales Assistant

PEP STORES

2022 - 2024

Handling customer complaints.. Providing product recommendations.. Maintaining store appearance.. Assisting with stockroom tasks.. Customer service.. Visual merchandising.. Sales promotions.

Food Handler

STONE RIDGE PRIMARY SCHOOL

2020 - 2022

Accommodating food allergies and dietary restrictions.. Promoting healthy eating habits.. Ensuring food is appealing and nutritious.. Maintaining a safe and clean environment. Interacting with students and staff in a friendly and professional manner.