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Matlhatsi

Credit Associate

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Polokwane, Limpopo, South Africa
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Competencies

Customer ServiceExpert

Delivered prompt, friendly assistance ensuring high customer satisfaction, responding effectively to customer needs.

Sales & Cross-SellingAdvanced

Drove sales through suggestive selling and promoting credit and additional products, consistently meeting sales goals.

Cash Handling & POS OperationsExpert

Managed financial transactions accurately, operated cash registers efficiently, ensuring smooth checkout processes.

Inventory ManagementIntermediate

Assisted with stock replenishment, merchandise receiving, and maintaining stock levels to support sales.

Product KnowledgeAdvanced

Utilized product knowledge to inform customers, promote products, and enhance shopping experience.

Education

Matric
Mohlakaneng Senior Secondary School
Completed 2012
Office Administration
IQ Academy
Medical Secretary
Rostec FET Technical College
Completed 2016

Summary

Dedicated retail professional with a proven track record in customer service, sales, credit promotion, and store operations. Skilled in engaging customers, managing transactions, and supporting inventory processes to ensure optimal shopping experiences.

Key Achievements

  • Consistently met and exceeded monthly credit targets through proactive credit application drives.
  • Enhanced customer satisfaction by actively engaging and providing tailored product and service information.
  • Supported store operations including stock management, cashier duties, and maintaining health & safety standards.

Experience

Credit Associate

Mr price Group
April 2023 - To date

Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance., Actively strive for quick complaint resolution and the avoidance of escalation of issues, Build and maintain internal and external customer satisfaction., Promote and/or market...

Shop Assistant

Mr Price Group
September 2018 - April 2023

Merchandising & Replenishing Stock., Cashier duties such as till operation., Assist in managing financial transactions., Drives sales through engagement of customers, suggestive selling, and sharing product knowledge., Store upkeep, ensuring the cleanliness and compliance of health and...

Skills

Customer ServiceSales & Cross-SellingCash Handling & POS OperationsInventory ManagementProduct Knowledge
Published on CazVid - May 17, 2026
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