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Customer Service & Administrative Support Specialist with 2+ years in healthcare and education
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Competencies
Expert in coordinating patient care, managing inquiries, and facilitating seamless communication between clients and healthcare providers.
Proficient in processing insurance authorizations, verifying insurance details, and ensuring compliance with medical policies.
Experience in supporting classroom management, preparing teaching materials, and facilitating student learning.
Effective communicator with experience in liaising between patients, insurance companies, and educational staff.
Education
Languages
Summary
Versatile professional with over 2 years supporting healthcare operations and educational initiatives. Skilled in patient coordination, insurance processing, and classroom assistance, committed to delivering efficient and compassionate service.
Key Achievements
- Coordinated medical appointments and managed patient billing, enhancing service efficiency.
- Processed insurance authorizations ensuring compliance and timely approvals.
- Supported educational workshops and classroom activities, improving student engagement.
Experience
Teacher Assistance
Support in the creation and execution of educational workshops, Provide thematic reinforcement to students to facilitate learning, Classroom Management Assistance, Preparation of Teaching Materials, Monitoring Student Progress
Customer Service
Facilitates seamless patient care by coordinating medical appointments, Dispatching medication to pharmacy, Patient services and billing liaison, Patient services coordinator, Pharmacy dispatcher
Administrative Support Specialist
Processes authorization through medical insurance platforms, Authorizations routing through insurance companies, Verify insurance details, Ensuring compliance with insurance requirements, Ensuring approvals obtained for medical procedures or services