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Customer Service & Administration with versatile skills in client management
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Competencies
Handled client interactions and managed client portfolios to maintain satisfaction and retention.
Acted as a translator between doctors and patients, facilitating clear information exchange.
Organized work projects and managed multiple tasks independently.
Applied analytical and critical thinking to resolve client and operational issues.
Designed promotional content for courses using CANVA to enhance marketing efforts.
Education
Languages
Summary
Experienced in client management, marketing, and technical tasks with strong communication and organizational skills.
Key Achievements
- Managed client portfolio at ENERGYSOFT, handling service sales and customer engagement
- Created marketing materials for courses using CANVA to promote new training offerings
- Provided electrical work alongside customer service duties, demonstrating technical versatility
Experience
Atención de call center
Asistente de Gerencia
Publicidad para nuevos cursos y capacitaciones con CANVA, Manejo de cartera de clientes para cursos, Atención al cliente para venta de servicios y cursos, Trabajos eléctricos