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Mauricio
Customer Service Professional with 8 Years of Call Center Experience
Video resume
Customer service
I would like to get a chance to work for your company .I have a bout 8 years of experience in the call center industry .I was born in Mexico but raised in California,also worked for a jiffy lube back in the states.
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and problem resolution in call center environments, including dispatching services.
Communication SkillsAdvanced
Effectively communicated with customers to understand needs and coordinate with service providers.
Problem SolvingIntermediate
Handled customer inquiries and dispatching issues, ensuring timely solutions.
TeamworkIntermediate
Collaborated with team members and service dispatch teams to deliver efficient customer support.
MultitaskingIntermediate
Managed multiple customer interactions and dispatch requests simultaneously under pressure.
Summary
Experienced call center professional with 8 years in customer service, specializing in dispatch and client support.
Key Achievements
- Accumulated approximately 8 years of experience in the call center industry, demonstrating role consistency and industry knowledge.
- Worked for multiple call centers, including Qualphone, handling customer service tasks related to dispatching tow trucks.
- Gained diverse skills through experience in customer service roles in different settings, including previous employment at Jiffy Lube.
Skills
Customer ServiceCommunication SkillsProblem SolvingTeamworkMultitasking
Published on CazVid - Jul 3, 2025