This is my profileContact via CazVid
Mauricio
Customer Service Professional with diverse experience in engineering and client support
Video resume
Customer service
I am all about problem solving, communication, and leading whit collaboration, also fast learner and a reliable person
Contact
Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Problem SolvingIntermediate
Facilitated effective resolution of customer and project issues through analysis and communication.
CommunicationIntermediate
Ensured clear and efficient exchanges with clients and team members in various roles.
CollaborationIntermediate
Led and participated in team efforts, emphasizing cooperative problem-solving.
Learning AgilityIntermediate
Quickly acquires knowledge of new software and processes to adapt to changing work environments.
Project ManagementBeginner
Handled responsibilities in civil engineering projects, overseeing construction tasks.
Summary
Civil engineer with extensive customer service experience and a proactive approach to learning and problem-solving.
Key Achievements
- Gained experience in civil engineering and project management as a Resident Construction engineer
- Contributed to Amazon's customer service operations, enhancing problem-solving and communication skills
- Demonstrated adaptability by mastering new software and responsibilities quickly
Skills
Problem SolvingCommunicationCollaborationLearning AgilityProject Management
Published on CazVid - Jul 3, 2025