Mauricio - IT Support Specialist with 2+ years in technology-driven environments

Guatemala City, Guatemala, Guatemalaen

Provided technical support to users at Telcel, ensuring smooth operations

Conducted training sessions on new technologies to enhance user capabilities

Contact via CazVid

Published on CazVid

Summary

Experienced in providing technical support, user training, and system management in technology environments.

Key Achievements

Supported system maintenance and updates for Windows, Oracle, and SQLServer platforms

Skills

Technical SupportIntermediate

Provided end-user support and troubleshooting for technology issues.

NetworkingBeginner

Supported network-related tasks within organization infrastructure.

Database ManagementIntermediate

Worked with Oracle and SQLServer for database support and maintenance.

Project ManagementBeginner

Participated in planning, implementing, and following up on technical projects.

Interpersonal SkillsAdvanced

Experience

Telcel

Proveer soporte técnico a usuarios, Entrenamiento para el uso de nuevas tecnologías

Education

Universidad Galileo Guatemala

Licenciatura

Completed 2014

Centro Escolar El Roble Guatemala

Bachillerato

Completed 2011

More candidates in this field

Discover other professionals with similar experience

Jose

Customer Support & IT Support Specialist with Strong Communication Skills

Guatemala City, Guatemala, Guatemala

chouaib

Sales Analyst with 5 years in Customer Support

Casablanca, Casablanca-Settat, Morocco

Charity

Virtual Assistant with 2 years experience in administration and accounting

Migori, Migori, Kenya

This is my profileContact Mauricio