Demonstrated experience with Calendar & email management.
Demonstrated experience with Client communication & follow-up.
Demonstrated experience with Report preparation & data organization.
Demonstrated experience with Customer service & conflict resolution.
Telus International
Coordinated schedules and client meetings, ensuring efficient time management for business operations., Handled client communications via email, phone, and social media, maintaining a high level of professionalism and accuracy., Prepared reports and tracked performance metrics to support decision-making and team improvements., Provided administrative support, including documentation, data entry, and follow-ups with internal teams., Resolved customer inquiries and complaints effectively, achieving a 90% satisfaction rate., Assisted in process improvements by identifying bottlenecks and suggesting streamlined solutions.
Bachelor’s
High School Diploma
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Demonstrated experience with Microsoft Office (Word, Excel, PowerPoint).
