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MAXCINE
Administrator at Sonja Mann Audiologist with expertise in patient care and administrative support
Video resume
Contact
Competencies
Experienced in providing attentive care and support to patients and residents.
Skilled in managing appointments, data entry, and record keeping to ensure smooth operations.
Effective in answering queries, transferring calls, and coordinating with team members.
Capable of assisting with hearing assessments and patient-related procedures.
Education
Summary
Versatile professional with experience in healthcare support, administration, and customer service. Adept at managing patient records, coordinating appointments, and delivering quality care in fast-paced environments.
Key Achievements
- Streamlined appointment scheduling and patient record management, improving operational efficiency.
- Assisted in hearing assessments and hearing aid fittings, enhancing patient satisfaction.
- Handled administrative tasks including data entry, invoicing, and appointment coordination effectively.
Experience
Kitchen assistant
Preparation of vegetables, fruits, meats, dairy products. Delivered and served food to residents
Dispatch clerk
Switch bored, Answering and transferring calls internally. Capturing on Pastel. Invoicing. Filling. Creating waybills for different courier companies. Receiving and dispatching goods. Quality control of goods
Administrator
Assisted with hearing assessments and patient care. Managed appointments and patient records. Support in hearing aid fitting and consultation. Performed administrative and data capturing duties. Maintained excellent patient communication and support. Medical aid claims. Patient billing (PANACEA)
Skills
Video Transcript
Video Transcript 1
I have to work in private practice at an audiology practice whereby my superior is an audiologist. So I do have prior experience working with medical professionals and health professionals, whereby a success story would be whatever your superior tells you, you do. Yeah, that is it.
Video Transcript 2
I had a patient with mobility issues using a wheelchair coming into the practice, went out, opened the car door, took the patient and got myself next to the patient, had their arm over me. I put my hand at their side, lifted them up into the wheelchair, had the brakes on as well. As soon as the patient was in the chair, I released the brakes, pushed the patient up the ramp, anchored myself once again next to the patient, their arm over my neck and my hand over their waist to lift them up to be seated on the chair.