Maykell - Customer Service Specialist with diverse experience in energy and retail sectors

Applied effective communication skills to resolve customer issues and maintain satisfaction across multiple channels.

Balanced multiple customer inquiries and tasks efficiently in high-volume environments.

Collaborated with colleagues to manage customer requests and improve service quality.

Provided prompt and personalized assistance, maintaining high satisfaction levels.

Managed customer queries and requests related to energy services, billing and maintenance, providing fast and effective solutions, Maintained a customer-centric approach to handling claims, complaints and technical issues, always ensuring customer satisfaction.

Provided personalized support to customer, ensuring their needs were met and expectations exceeded., Proactively resolved issues related to products, orders and refunds, achieving a high rate of customer satisfaction.