Customer Service & Content Creator with diverse communication skills
Organized tasks to ensure efficient handling of customer support and content creation.
Provided support to multiple clients and team members simultaneously in customer service roles.
Experienced in resolving conflicts in customer interactions and team supervision.
Produced content for social media and YouTube platforms, engaging audiences with creative material.
Knowledge of emotional health, mental illnesses, and psychometric test applications.
Experienced in customer support, content creation, and basic psychological knowledge, with a focus on conflict resolution and task organization.
Technical problems., Payment issues., Renovations.
Failure in payment authorizations., Product/technology information.
Handle multiple emails and SMS (chats) for residents that needed assistance.