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Debt Collection and Customer Service Specialist with Diverse Skills
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Competencies
Provided excellent customer service, addressing inquiries, and resolving issues efficiently
Negotiated payment arrangements and communicated effectively with debtors
Promoted financial products such as loans and credit services to clients
Trained in Microsoft Office tools and internet/email applications
Collaborated with team members to improve service delivery and training effectiveness
Education
Languages
Summary
Dedicated professional experienced in debt collection, customer service, and sales, with a strong foundation in computer skills and team collaboration.
Key Achievements
- Established consistent contact with debtors and negotiated payment plans at Bham & Dhahya Attorneys
- Facilitated sales of personal and consolidation loans, contributing to client portfolio growth at Life Style Financial Services
- Delivered computer training to students, enhancing their technical skills at Creative Minds Computer Training College
Experience
Debt Collector
Contact and Track debtor, Negotiate a payment plan arrangement with debtors
Sales, Personal Loans, Debt Consolidation Loans & Top Up Loans
Computer Training, Microsoft Windows XP, Microsoft Word, Microsoft Excel, Internet & Email