Detail-oriented administration professional with diverse experience in office management and support roles, committed to enhancing operational efficiency.
Expert in managing administrative tasks and office operations efficiently.
Skilled in providing high-level secretarial services to executive management.
Proficient in maintaining and organizing patient records with attention to detail.
Knowledgeable in managing E-Tag systems for efficient fleet operations.
Phenduka Clinic – City of Ekurhuleni Department of Health
Greet patients professionally, manage front-desk reception, and handle incoming phone calls. Schedule, confirm, and manage patient appointments. Register patients and maintain accurate patient records. Perform data capturing and ensure correct filing of medical and administrative documents. Retrieve patient files from shelves and maintain proper filing systems. Scan and record Blood, Sputum, and Pap Smear specimens before dispatch to NHLS Lab. Ensure specimens are correctly labelled, logged, and tracked. Maintain confidentiality of patient information at all times in line with Batho Pele Principles. Coordinate with doctor, nurses, pharmacy staff, and laboratories to ensure smooth clinic operations. Assist with insurance documentation and related administrative paperwork. Maintain a clean, organized, and orderly waiting and reception area. Demonstrate basic TIER.net knowledge and assist with relevant data capturing. Accurately capture pharmacy stock and issue medication using the Rx Solution system. Assist the Pharmacist Assistant with stock control, issuing medication to nurses, and monitoring stock levels in line with FIFO and FEFO rule.. Support clinic programs, projects, and daily operational activities.. Ordering for patients on CCMDD(SyNCH)
Motus Europcar (Bruma, JHB)
Managed the E-Tag registration, activation, and cancellation process.. Monitored toll usage and produced monthly reports.. Maintained and updated the E-Tag database.. Assisted with fleet queries from depots and service providers.
National N Diploma
Grade 12
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National Dept of Public Works & Infrastructure (Braamfontein, JHB)
Provide personal assistance, including a secretarial support service, to the Office of the Regional Manager.. Coordinates with and sensitises / advises the manager regarding engagements. Draft minutes, scheduled meetings, and coordinated diaries.. Scrutinize routine submissions / reports and make notes and / or recommendations for the manager. Act as first point of contact for internal and external clients.. Provide executive-level support to the Regional Manager. Ensure the effective flow of information and documents to and from the office of the manager. Coordinate meetings, and travel arrangements. Handle confidential information with discretion. Utilize discretion to decide whether to accept / decline or refer to other employees requests for meetings, based on the assessed importance and urgency of the matter. Implement administrative procedures for the component.. Receive telephone calls and visitors on behalf of the manager.. Ensure that financial procedures are observed in the section.