Alejandro - Customer Service and Technical Support Specialist with diverse experience

Bogotá, Bogota D.C., Colombiaen

Progressed through multiple roles in customer service, technical support, and sales

Gained experience in multilingual communication in Spanish and English

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Summary

Experienced in customer service, technical support, and sales with proficiency in Spanish and English.

Key Achievements

Handled various responsibilities across companies like Asurion, Intelcia, and Concentrix

Skills

Customer ServiceAdvanced

Provided support and assistance to clients across multiple organizations, ensuring customer satisfaction.

Technical SupportIntermediate

Delivered technical assistance for products and services at Asurion and Iservice.

Sales SupportIntermediate

Supported sales initiatives as a Technical Service and Sales Advisor.

Multilingual CommunicationExpert

Communicated effectively in Spanish and English, serving diverse customer bases.

Languages

Spanish(Native)English(C1)

Experience

Technical Service Advisor

Asurion

April 2022 - June 2022

Collector Advisor

Km2 Solution

October 2020 - December 2021

Customer service

Intelcia

June 2022 - December 2022

Collector Advisor

Concentrix

October 2019 - May 2020

Technical service and sales advisor

Iservice

August 2015 - May 2019

Scheduler

Dentrix (U.S.A)

January 2023 - June 2023

Customer Service

Optum

Agoust 2023 - April 2024

Customer Service

InTouch

April 2024 - December 2025

Education

Technological title

Completed 2013

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