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Alejandro

Technical Service Advisor

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceAdvanced

Provided support and assistance to clients across multiple organizations, ensuring customer satisfaction.

Technical SupportIntermediate

Delivered technical assistance for products and services at Asurion and Iservice.

Sales SupportIntermediate

Supported sales initiatives as a Technical Service and Sales Advisor.

Multilingual CommunicationExpert

Communicated effectively in Spanish and English, serving diverse customer bases.

Education

Technological title
Completed 2013

Languages

SpanishNative
EnglishC1

Summary

Experienced in customer service, technical support, and sales with proficiency in Spanish and English.

Key Achievements

  • Progressed through multiple roles in customer service, technical support, and sales
  • Gained experience in multilingual communication in Spanish and English
  • Handled various responsibilities across companies like Asurion, Intelcia, and Concentrix

Experience

Technical Service Advisor

Asurion
April 2022 - June 2022

Collector Advisor

Km2 Solution
October 2020 - December 2021

Customer service

Intelcia
June 2022 - December 2022

Collector Advisor

Concentrix
October 2019 - May 2020

Technical service and sales advisor

Iservice
August 2015 - May 2019

Scheduler

Dentrix (U.S.A)
January 2023 - June 2023

Customer Service

Optum
Agoust 2023 - April 2024

Customer Service

InTouch
April 2024 - December 2025

Skills

Customer ServiceTechnical SupportSales SupportMultilingual Communication
Published on CazVid - May 17, 2026
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