Dedicated professional with over 5 years in academic advising, customer service, and sales. Proven ability to manage client relationships, streamline processes, and train teams for improved performance. Bilingual with degrees in Communication and Marketing.
Expertise in delivering high-quality support and building strong client relationships.
Skilled in consultative sales processes, closing deals, and lead follow-up.
Experienced in advising clients on international educational programs and managing enrollments.
Capable of providing digital customer support and conducting team training sessions.
Study Project Company
Asesoramiento a clientes en programas educativos internacionales. gestión de inscripciones. documentación y seguimiento comercial. Ventas consultivas. seguimiento de leads. cierre de inscripciones y atención personalizada
Banco del Pacífico
Gestión de transacciones. cambio de divisas. atención al cliente
Go for Customer
Atención al cliente para marcas financieras premium vía canales digitales y redes sociales. capacitación a equipos en servicio al cliente y técnicas de venta
Licenciatura en Comunicación Corporativa
Licenciatura en Marketing