Multilingual professional with a background in communication and marketing, delivering customer-centric solutions, managing sales, and providing digital support. Adept at training teams and streamlining processes to achieve business goals.
Exceptional ability to address client needs, ensuring high satisfaction and retention across diverse industries.
Proven expertise in consultative sales, closing deals through personalized client engagement and follow-up.
Skilled in delivering digital customer support and training teams to enhance service quality and sales techniques.
Proficient in managing client documentation, registrations, and follow-up processes to optimize operational workflows.
Study Project Company
Asesoramiento a clientes en programas educativos internacionales. gestión de inscripciones. documentación y seguimiento comercial. Ventas consultivas. seguimiento de leads. cierre de inscripciones y atención personalizada
Banco del Pacífico
Gestión de transacciones. cambio de divisas. atención al cliente
Go for Customer
Atención al cliente para marcas financieras premium vía canales digitales y redes sociales. capacitación a equipos en servicio al cliente y técnicas de venta
Licenciatura en Comunicación Corporativa
Licenciatura en Marketing
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