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Melanie
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Chat handlingIntermediate
Demonstrated experience with Chat handling.
Time managementIntermediate
Demonstrated experience with Time management.
Microsoft ExcelIntermediate
Demonstrated experience with Microsoft Excel.
Education
Bachelor
COLEGIO BAUTISTA SHALOM
Completed 2016
Experience
Operations Team Lead
TELUS INTERNATIONAL
APR 2024 - OCT 2024
Back Office Executive
ATENTO
OCT 2023 - FEB 2024
Lead Generation
CLICKATEAM
JAN 2021 - JUN 2022
Customer Service Representative
TELUS INTERNATIONAL
AUG 2022 - OCT 2023
Answering customers' inquiries via chat, Simultaneous chat handling, Work - based on KPI, Answering customers' packaging inquiries via email
EVERISE
NOV 2024 - NOW
Answering customers' medical insurance inquiries via phone call, Work - based on KPI
FEDEX - UPW
Skills
Chat handlingTime managementMicrosoft Excel
Published on CazVid - Jul 3, 2025