Melisa - Customer Service Specialist with multilingual expertise in BPO industry

Newark, New Jersey, United Statesen

Gained experience working at multiple BPO companies including Concentrix, Alorica, CCD, Newtech, and ERC.

Developed proficiency in handling diverse client communications in English, Spanish, and Romanian.

Published on CazVid

Summary

Customer support specialist with experience across multiple BPOs and proficiency in English, Spanish, and Romanian.

Progressed through roles that involved multilingual customer support and communication.

Multilingual CommunicationIntermediate

Ability to communicate effectively in English, Spanish, and Romanian for customer support.

Customer Service SupportBeginner

Provided support and assistance to customers across various organizations.

Language ProficiencyIntermediate

Fluency in three languages aiding in diverse client engagement.

Cross-Company ExperienceBeginner

Experience working at multiple BPO and customer service companies.

SpanishEnglish

Concentrix

2019

Alorica

2022

CCD

2021

Newtech

2022

ERC

2023

Secundarios

Completed 2011

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