This is my profileContact via CazVidMelisa
Customer Service Specialist with multilingual expertise in BPO industry
Contact
Newark, New Jersey, United States
Available on CazVid
Competencies
Multilingual CommunicationIntermediate
Ability to communicate effectively in English, Spanish, and Romanian for customer support.
Customer Service SupportBeginner
Provided support and assistance to customers across various organizations.
Language ProficiencyIntermediate
Fluency in three languages aiding in diverse client engagement.
Cross-Company ExperienceBeginner
Experience working at multiple BPO and customer service companies.
Education
Secundarios
Escuela Radiofónica Santa María
Completed 2011
Languages
Spanish
English
Romanian
Summary
Customer support specialist with experience across multiple BPOs and proficiency in English, Spanish, and Romanian.
Key Achievements
- Gained experience working at multiple BPO companies including Concentrix, Alorica, CCD, Newtech, and ERC.
- Developed proficiency in handling diverse client communications in English, Spanish, and Romanian.
- Progressed through roles that involved multilingual customer support and communication.
Experience
Concentrix
2019
Alorica
2022
CCD
2021
Newtech
2022
ERC
2023
Skills
Multilingual CommunicationCustomer Service SupportLanguage ProficiencyCross-Company Experience
Published on CazVid - May 17, 2026