Mercy - Customer Service and Sales Professional with 2 Years Experience

Ruiru, Kiambu, KenyaRemoteen

Successfully transitioned from first to second level customer support

Gained experience in sales and customer service roles

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in inbound customer support and sales, committed to enhancing customer satisfaction and supporting company growth.

Customer ServiceIntermediate

Provided support and assistance to customers, ensuring satisfaction and issue resolution.

SalesIntermediate

Engaged in sales activities over two years, contributing to company growth and customer acquisition.

Communication SkillsIntermediate

Effective verbal communication to engage customers and convey information clearly.

AdaptabilityIntermediate

Able to move between support levels and roles within a call center environment.

Discover other professionals with similar experience