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Mercy
Customer Service and Sales Professional with 2 Years Experience
Video resume
Remote intbound call center
Call center
Contact
Ruiru, Kiambu, Kenya
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
SalesIntermediate
Engaged in sales activities over two years, contributing to company growth and customer acquisition.
Communication SkillsIntermediate
Effective verbal communication to engage customers and convey information clearly.
AdaptabilityIntermediate
Able to move between support levels and roles within a call center environment.
Summary
Experienced in inbound customer support and sales, committed to enhancing customer satisfaction and supporting company growth.
Key Achievements
- Successfully transitioned from first to second level customer support
- Gained experience in sales and customer service roles
- demonstrated ability to adapt and improve in call center environments
Skills
Customer ServiceSalesCommunication SkillsAdaptability
Published on CazVid - May 17, 2026