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Michael
Outbound Call Center Agent with customer service skills
Video resume
Remote Outbound Call Center Position
A remote Outbound Call Center Position agent, Contacts customers who have made inquiries or have concerns related to their account, products etc, for a follow up and guide on how resolve issue in a good manner.
Contact
Accra, Greater Accra, Ghana
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance to customers, addressing inquiries and resolving issues remotely.
Communication SkillsIntermediate
Spoke fluently and handled conversations professionally in a remote setting.
Problem ResolutionIntermediate
Resolved customer concerns effectively through follow-up and explanation.
Remote WorkIntermediate
Operated efficiently in a remote call center environment, managing customer interactions digitally.
Summary
Experienced in handling customer inquiries, troubleshooting concerns, and providing smooth communication in a remote call center setting.
Key Achievements
- Handled follow-up communications with customers regarding inquiries and concerns
- Maintained effective communication in a remote call center environment
- Demonstrated emotional intelligence and conflict resolution skills
Skills
Customer ServiceCommunication SkillsProblem ResolutionRemote Work
Published on CazVid - May 17, 2026