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Michael
Outbound Call Center Agent with customer service skills
Currículo em vídeo
Remote Outbound Call Center Position
A remote Outbound Call Center Position agent, Contacts customers who have made inquiries or have concerns related to their account, products etc, for a follow up and guide on how resolve issue in a good manner.
Contato
Accra, Greater Accra, Ghana
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided assistance to customers, addressing inquiries and resolving issues remotely.
Communication SkillsIntermediate
Spoke fluently and handled conversations professionally in a remote setting.
Problem ResolutionIntermediate
Resolved customer concerns effectively through follow-up and explanation.
Remote WorkIntermediate
Operated efficiently in a remote call center environment, managing customer interactions digitally.
Resumo
Experienced in handling customer inquiries, troubleshooting concerns, and providing smooth communication in a remote call center setting.
Principais conquistas
- Handled follow-up communications with customers regarding inquiries and concerns
- Maintained effective communication in a remote call center environment
- Demonstrated emotional intelligence and conflict resolution skills
Habilidades
Customer ServiceCommunication SkillsProblem ResolutionRemote Work
Publicado na CazVid - 17 de mai. de 2026