Dedicated support specialist with extensive experience in troubleshooting, remote support, and client satisfaction. Proven ability to resolve issues efficiently and communicate effectively across diverse platforms.
Expertise in diagnosing and resolving hardware and software issues efficiently.
Skilled in managing customer inquiries and ensuring high satisfaction levels.
Effective communicator with strong ability to clarify technical information.
Proficient in utilizing remote support technology to troubleshoot and assist clients.
Amazon
Proficient in troubleshooting hardware and software problems across various platforms and devices., Strong communication skills, ensuring clear explanations and guidance to enhance customer understanding., Expertise in utilizing remote support tools such as the AWS that allowed me to assist clients in real-time.
Amazon
Skilled customer service representative with over 2 years of experience., Proficient in resolving customer inquiries efficiently while ensuring a high level of client satisfaction., Exceptional communication skills, both verbal and written, allowing for clear engagement with customers., Able to handle challenging situations with professionalism and a positive attitude., Strong team player, collaborating effectively with colleagues to improve service delivery.
HIGHSCHOOL DEGREE
COMPUTER ENGINEERING
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