Michael - Administrative Assistant with 2+ years of experience in retail and customer service

Santo Domingo, Nacional, Dominican Republicen

Managed customer inquiries and processed sales at Ferretería APV, ensuring customer satisfaction.

Handled basic inventory tasks and supported cashiering operations, including cash register balancing.

Published on CazVid

Summary

Dedicated to providing excellent customer service and efficient administrative support in retail environments. Experienced in handling sales, inventory, and team coordination.

Key Achievements

Provided general administrative support, including order registration, coordination, and compliance with hygiene standards.

Skills

Customer ServiceIntermedio

Provided customer assistance, managed inquiries, and handled complaints in retail settings.

Microsoft Office SuiteIntermedio

Utilized Microsoft Word, Excel, and PowerPoint for record-keeping, reporting, and presentations.

Sales and Cash HandlingIntermedio

Operated POS systems, processed transactions, and balanced cash registers at the point of sale.

Organization & TeamworkIntermedio

Supported inventory management, ensured hygiene standards, and collaborated with team members.

Languages

Ingles

Experience

Auxiliar administrativo

Ferretería APV

2022 - 2023

Atención de llamadas y canalización de solicitudes de clientes., Registro de pedidos y seguimiento básico de facturas en Excel., Coordinación de retiros/entregas con mostrador y almacén., Apoyo general a caja y servicio al cliente en momentos de alto flujo., Cobro de ventas en (Efectivo y Tarjeta)...