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Michael
Customer Care Associate with 12+ years of customer service experience
Video resume
Customer Care Associate/Virtual Assistant
I am a customer care associate and a virtual assistant who carry more than 15 years of experience. I am looking for comoany/start-up business to whom I can help leverage their businesses.
Contact
Lungsod ng Baguio, Rehiyong Pampangasiwaan ng Cordillera, Pilipinas
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled customer inquiries and issues across telco, banking, and data services, ensuring satisfaction.
Data ManagementAdvanced
Managed sensitive customer data accurately, maintaining data integrity and confidentiality.
Communication SkillsAdvanced
Provided clear and effective communication in assisting clients and resolving issues.
Virtual AssistanceIntermediate
Supported business operations remotely by managing schedules, emails, and customer interactions.
Summary
Experienced customer care associate with over a decade in telco, banking, and data management sectors, serving clients with integrity and dedication.
Key Achievements
- Served for over 12 years in customer service, specializing in telco accounts, debit cards, and data management.
- Provided consistent, high-quality support to various clients, contributing to business growth.
- Developed skills in client communication, problem-solving, and data handling over a diverse range of accounts.
Skills
Customer ServiceData ManagementCommunication SkillsVirtual Assistance
Published on CazVid - May 17, 2026