Michael - Customer Care Associate with 12+ years of customer service experience

Lungsod ng Baguio, Rehiyong Pampangasiwaan ng Cordillera, PilipinasRemotoen

Served for over 12 years in customer service, specializing in telco accounts, debit cards, and data management.

Provided consistent, high-quality support to various clients, contributing to business growth.

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Resumen

Experienced customer care associate with over a decade in telco, banking, and data management sectors, serving clients with integrity and dedication.

Developed skills in client communication, problem-solving, and data handling over a diverse range of accounts.

Customer ServiceExpert

Handled customer inquiries and issues across telco, banking, and data services, ensuring satisfaction.

Data ManagementAdvanced

Managed sensitive customer data accurately, maintaining data integrity and confidentiality.

Communication SkillsAdvanced

Provided clear and effective communication in assisting clients and resolving issues.

Virtual AssistanceIntermediate

Supported business operations remotely by managing schedules, emails, and customer interactions.

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