Michael - IT Support & Customer Service with 2+ years in tech and retail

Bogotá, Bogota D.C., Colombiaen

Performed preventive and corrective maintenance on computer equipment ensuring operational efficiency.

Supported level 1 technical support, including database management and resource troubleshooting.

Published on CazVid

Summary

Dedicated support professional with experience in IT maintenance, retail inventory, and customer service roles. Skilled in hardware troubleshooting, database handling, and sales support, aiming to optimize operational workflows.

Key Achievements

Managed inventory processes and sales tracking across multiple retail points.

Skills

Computer MaintenanceIntermediate

Performed maintenance on computer hardware, ensuring equipment functionality and reducing downtime.

Technical SupportIntermediate

Provided level 1 support for IT tools and managed basic database tasks to support operational needs.

Inventory ManagementIntermediate

Handled inventory of raw materials and medicines, supporting stock accuracy and supply chain operations.

Customer Service & SalesIntermediate

Facilitated sales, managed cash registers, and ensured customer satisfaction in retail environments.

Cleaning & Maintenance

Experience

Auxiliar de Sistemas

Cascabel

18 Meses

Realicé mantenimiento preventivo y correctivo a equipos de cómputo, Soporte en herramientas de ofimática, Asegurando el correcto funcionamiento de los recursos tecnológicos de la empresa, Soporte de nivel 1, Manejo de inventarios de materias primas, Seguimientos de ventas en los diferentes puntos...