Dedicated professional with over 4 years of experience managing client communications, case data, and healthcare coordination. Skilled in multitasking, detailed recordkeeping, and providing excellent support across diverse environments.
Effectively managed client inquiries and collected case details across legal, healthcare, and retail sectors.
Accurately entered and maintained client data within CRMs, supporting case and patient management processes.
Provided professional support in customer service roles, resolving inquiries and guiding clients through processes.
Collaborated with healthcare professionals to organize patient care, appointments, and treatment plans.
Rob Levine Law
Initial Client Contact: Serve as the first point of contact for potential clients via phone, email, or online inquiries., Gathering Client Information: Collect basic details about the client’s legal issue, including personal information, relevant documents, and case summaries., Data Entry and Case...
Gaspys Home Health Care
Coordinate patient care and treatment plans with physical therapists and other healthcare professionals, Schedule patient appointments and follow-ups, Communicate with insurance providers to verify coverage and process claims, Maintain accurate patient records and documentation, Educate patients on...
Telesuport
Progressive Leasing
Assist customers with inquiries about lease-to-own products explaining lease terms, payment options, and accurate information in a clear and professional manner
Associate Degree
High School Diploma
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Utilized Word, Excel, PowerPoint, and Adobe Photoshop for documentation, reporting, and presentations.
