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Michelle
Entrepreneurship at Mamaluna
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Competencies
Leading small-scale business operations, product development, and sales in the organic product sector.
Providing excellent guest and client interactions across hospitality, retail, and call center roles.
Creating engaging videos and digital materials to support marketing and educational initiatives.
Handling reception, reservations, invoicing, and general office tasks efficiently.
Education
Languages
Summary
Dynamic individual experienced in entrepreneurship, multimedia content creation, and customer service across hospitality and retail sectors. Skilled in digital media, sales, and administrative support, with a passion for innovative solutions.
Key Achievements
- Founded and managed Mamaluna, creating and selling 100% organic artisanal products.
- Produced and edited digital content, including videos and digital books, enhancing brand visibility.
- Developed skills in multimedia content creation, contributing to diverse marketing strategies.
Experience
Entrepreneurship
Crafting and sales of 100% organic and artisanal products.. Video production and editing.. Design and editing of digital books.
Receptionist
Guest reception and greeting.. General administrative support.
Receptionist
Handling guest check-in and check-out.. Processing reservation payments and invoicing.. Providing virtual and in-person customer service.
Customer Service & Bakery Assistant
Taking customer orders and payment processing.. Food preparation.. General cleaning and organization.. Basic assistance in bread production.
Waitress & Bartender
Customer service and table management.. Food and beverage preparation.. Weekly prep production.. Cash register operations and register closing.
Call Center Representative
Answering room service calls for various hotels across the United States and taking orders.