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Michelle

YES-Programme

Contact

Randburg, Gauteng, South Africa
Available on CazVid
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Competencies

Verbal and written communication

Demonstrated experience with Verbal and written communication.

Customer service and client support

Demonstrated experience with Customer service and client support.

Problem-solving and conflict resolution

Demonstrated experience with Problem-solving and conflict resolution.

Active listening and attention to detail

Demonstrated experience with Active listening and attention to detail.

Computer literacy and typing skills

Demonstrated experience with Computer literacy and typing skills.

Education

Grade 12, History
Thengwe Secondary School
Completed 2022

Summary

YES-Programme open to new opportunities

Experience

Call Center Agent

Khetha Insurance Brokers
Jun 2025 - Aug 2025

Answered incoming customer calls in a professional manner. Assisted customers with insurance and CarTracker product information. Promoted and sold insurance-related products and services. Processed customer transactions and service requests. Handled customer complaints and resolved escalated issues effectively. Maintained accurate customer records and updated information when required

Skills

Verbal and written communicationCustomer service and client supportProblem-solving and conflict resolutionActive listening and attention to detailComputer literacy and typing skills
Published on CazVid - Oct 4, 2026
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