Customer Service and Support Professional | CazVid

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Miguel Cazares

Ciudad de México, Ciudad de México, México

Dispatcher with 13 years of customer service and support experience

  • Accumulated extensive customer service experience across multiple industries including cruise, telecommunications, and hospitality.
  • Gained versatile experience in sales, tech support, and appointment setting, demonstrating adaptability and diverse skill set.
  • Worked with high-profile companies such as Celebrity Cruises, AT&T, and RCI, contributing to customer satisfaction and efficient operations.
Customer Service
Expert
Provided support and solutions to customers in high-pressure environments, ensuring positive experiences.
Communication Skills
Advanced
Effectively communicated with clients and team members across diverse industries and support channels.
Problem Solving
Advanced
Resolved customer issues promptly by applying critical thinking and tailored solutions.
Adaptability
Advanced
Quickly learned new systems and processes across different companies, demonstrating flexibility.
Sales Support
Intermediate
Assisted in sales processes, promoting products, and supporting customer purchase decisions.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Dispatcher

My recent work history consists of companies such as Celebrity Cruises, Porch, AT&T, and Qualfon. These companies focus on different areas, such as customer service, sales, tech support, and appointment setting. Working for these diverse companies has shaped me into a well-rounded professional. I have gained valuable experience in adaptability, effective communication, and problem-solving. If given the opportunity, I am confident in my ability to make a positive impact on your company.

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