Miguel - Remote Tech Support Specialist with customer troubleshooting expertise

Mexico City, Mexico City, MexicoRemoteen

Provided technical support for printers and cell phones, troubleshooting hardware and software issues.

Assisted customers with troubleshooting steps, ensuring correct toner installation and system uploads.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in providing technical support for hardware and software issues, with strong remote working skills and customer service orientation.

Gained remote working experience, demonstrating reliability, responsibility, and multitasking skills.

Technical TroubleshootingIntermediate

Applied in assisting customers with hardware and software issues for printers and mobile devices.

Customer ServiceIntermediate

Engaged with customers to resolve technical problems, ensuring user satisfaction.

Remote WorkIntermediate

Experienced in managing support tasks and communication effectively in remote settings.

Multitasking & Project HandlingIntermediate

Managed multiple troubleshooting cases and projects simultaneously with efficiency.