Experienced in client support, order processing, claims review, and communication with a versatile background across multiple customer service roles.
Provided support through order management, claims review, and customer follow-ups across multiple companies.
Effectively managed email correspondence and handled customer inquiries to ensure clear and professional communication.
Addressed customer issues related to orders, claims, and coverage, ensuring prompt resolution.
Involved in checking inventory, delivery statuses, and processing transactions to support operational efficiency.
TELUS international
place orders, check delivery status, check inventory, check small payment transactions
Foundever
review claims, check the coverage that customers had, review the plans available, follow up when the situation required it, send and answer emails to resolve inquiries
Family business
Concentrix
Electrical Engineering Technician
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Participated in coffee production operations within a family business setting, developing foundational skills.