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Miguel

Customer service sales

Video resume

Customer service sales
Legal Assistant and intake specialist with 6+ years of experience. I have also done sales and customer service.nnAnswered and screened phone calls and/or emails.nnReported to the Law Firm and handled a wide variety of day-to-day tasks.nnProvided accurate, valid, and complete information to Clients. nnImproved communication between Attorneys/Clients.

Contact

Nicaragua, Rivas Department, Nicaragua
Open to remote
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Competencies

Customer ServiceExpert

Managed client inquiries and provided accurate information to ensure high-quality service.

Legal AssistanceIntermediate

Supported law firm operations by handling legal documentation and daily tasks.

Communication SkillsAdvanced

Enhanced communication channels between clients and attorneys, fostering clarity and efficiency.

Remote WorkIntermediate

Adapted to remote work environments post-pandemic, maintaining productivity in virtual settings.

Summary

Experienced legal assistant and customer service specialist with over 6 years of experience in legal environments and call centers. Skilled in client communication, legal support tasks, and remote work adaptation.

Key Achievements

  • Handled a wide variety of day-to-day legal tasks and client communication.
  • Improved communication flow between attorneys and clients.
  • Gained extensive experience in inbound call handling, billing, and client information management.

Skills

Customer ServiceLegal AssistanceCommunication SkillsRemote Work
Published on CazVid - Jul 3, 2025
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