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Miguel
Virtual Assistant with 3 years of customer service experience
Video resume
Virtual assistant
Experienced virtual assistant/customer service agent
Contact
Santiago de Cali, Valle del Cauca, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support in BPO industry including technical and general assistance.
Technical SupportIntermediate
Supported banking accounts by resolving technical issues and inquiries.
Scheduling & Medical Records ManagementIntermediate
Managed scheduling for medical appointments and retrieved patient records efficiently.
Language & InterpretationBeginner
Assisted as an interpreter, facilitating communication across language barriers.
Summary
Experienced virtual assistant with a background in customer service, tech support, and medical record management, fluent in multiple support tasks and communication skills.
Key Achievements
- Gained extensive experience in customer service and technical support for banking accounts
- Handled scheduling for medical services and managed medical records for retrieval
- Developed multilingual communication skills as an interpreter
Skills
Customer ServiceTechnical SupportScheduling & Medical Records ManagementLanguage & Interpretation
Published on CazVid - Jul 3, 2025