Experienced in delivering excellent customer service across retail and technology sectors. Skilled in active listening, problem solving, and bilingual communication in English and Spanish. Proven ability to handle diverse inquiries efficiently and grow professionally.
Managed customer inquiries and resolved issues promptly in retail and tech environments.
Provided support in English and Spanish, facilitating broader customer engagement.
Engaged with customers attentively to accurately understand needs and respond effectively.
Addressed customer issues by identifying root causes and proposing appropriate solutions.
Highschool Graduate
College Career
Architecture
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Utilized common software tools to manage customer information and support workflows.
