This is my profileContact via CazVidMiriam
Customer Service and Sales Representative at PISA FARMA PHARMACEUTICAL
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Competencies
Expert in establishing and nurturing relationships with clients in the healthcare and beauty sectors.
Proficient in developing and executing sales strategies to meet and exceed targets.
Skilled in providing technical support and troubleshooting for various products and services.
Experienced in creating marketing strategies that drive customer engagement and sales growth.
Education
Languages
Summary
Results-driven professional with extensive experience in customer service and sales across pharmaceutical and beauty industries. Proven track record in building strong client relationships and driving sales.
Key Achievements
- Successfully promoted and sold pharmaceutical products to healthcare professionals, enhancing sales revenue.
- Resolved complex billing issues at AT&T, improving customer satisfaction and retention rates.
- Designed and implemented effective marketing strategies at Glamour Beauty Salon, resulting in increased client engagement.
- Provided efficient customer service and post-sale follow up, ensuring high client satisfaction across multiple roles.
Experience
CUSTOMER SERVICE AND SALES REPRESENTATIVE
Promoting and selling pharmaceutical products and surgical material to Hospitals, Clinics and big drugstores.. Focus on establishing relationships with healthcare professionals.. Visiting, presenting and promoting pharmaceutical products, to achieve sales targets.. Educating healthcare providers, monitoring market trends, and adhering more products each customer.. Receive payments and provide regular reports on sales activities, and competitor activities of each costumer.
CUSTOMER SERVICE – SALES/ BUSINESS BILLING DEPARTMENT
Receiving escalate calls to resolve billing issues correctly by submitting claim credit requests.. Providing technical support basic troubleshooting.. Setting up appointments for installation of fiber, internet, and phones.. Supporting different operation systems.. Creating selling orders.. Sales of cellphones, tablets, chromebooks, apple and android watches, Wireless internet, regular internet, direct tv and phone lines.. Follow up on sales and customer needs.
Attention and follow up of appointments to clients.. Designing marketing strategies.. Sale of beauty products.. Post-sale follow up.
Providing information on residential and commercial painting services.. Providing information on interior repairs and budgets.. Booking appointments.. Post-sale service.
Giving information on roof repairs or complete roofing projects.. Quoting for backyard remodel, bedroom additions, skylight.. Booking appointments.. Post sale.
Providing information to customers of prepaid phone cards.. Checking the account status of the card, returning minutes if the system deducted them.