Mónica - Data Analyst with 3+ years of experience in financial services

Applied statistical methods to interpret complex datasets for business insights.

Used SQL to query and manage large databases for reporting and analysis.

Created dashboards and reports to visualize data trends and support decision-making.

Managed data projects from conception to deployment, coordinating with cross-functional teams.

Solicited sales of new or additional services or products., Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints., Took ownership over customer concerns, following issues through to resolution.

Facility communication, accurately interpret spoken language between healthcare providers and patients., Maintain confidentiality, uphold ethical standards by protecting patient privacy and sensitive medical information., Advocate for patient understanding.