Mohammed

Project Analyst

Assisted Project Manager in end-to-end project planning, execution, and monitoring using tools like JIRA and Trello, ensuring on-time and within-scope delivery with a 95% project completion rate.. Maintained and streamlined comprehensive project documentation (charters, schedules, risk logs, and meeting minutes) using Confluence and SharePoint, improving accuracy and accessibility and reducing information retrieval time by 40%.. Executed and tracked 100+ daily project tasks using JIRA and Trello, ensuring alignment with project goals and achieving a 98% accuracy rate.. Ensured clear and consistent communication among cross-functional teams and clients via Microsoft Teams and regular status meetings, improving client satisfaction by 30% through timely updates and feedback loops.. Participated in QA testing and validation using JIRA QA workflows, ensuring deliverables met quality and compliance standards, contributing to a 25% reduction in post-deployment issues.. Monitored and managed project risks and issues using Risk Registers, RAID logs, and JIRA, ensuring timely escalation and resolution-achieving 90% issue closure within SLA timelines.. Delivered user training sessions and developed comprehensive support materials (FAQs, manuals, walkthroughs) using MS PowerPoint and Google Docs, achieving an 85% user adoption rate within the first month of implementation.. Generated comprehensive weekly and monthly project status, KPI, and resource utilization reports using Excel dashboards and JIRA, enhancing decision-making through real-time performance insights.. Streamlined workflows and reduced inefficiencies through retrospectives and lessons-learned sessions, implementing process enhancements that improved team productivity by 20%.

Sr. Spatial Data Specialist

Customer Support & Data Admin Operation Assistant