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Club Operations Manager with 10+ years of hospitality and event coordination
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Competencies
Directed a diverse team of staff in high-paced club environment, ensuring smooth operations and staff development.
Built strong rapport with clients and guests, handling issues swiftly and maintaining a positive club atmosphere.
Coordinated entertainment schedules and special events, boosting guest engagement and club reputation.
Managed club inventory and vendor relationships to ensure seamless supply chain operations.
Effective communication with staff, vendors, and guests, supporting staff training and operational clarity.
Education
Languages
Summary
Dedicated general manager with over a decade in hospitality, specializing in club management, team leadership, and event coordination. Proven ability to drive guest satisfaction, streamline operations, and foster positive environments.
Key Achievements
- Led daily operations at Empire Lounge, managing a team of 28 staff, ensuring regulatory compliance and guest satisfaction.
- Streamlined inventory management and vendor relationships, maintaining consistent supply flow for club needs.
- Curated entertainment schedules, enhancing guest experiences and increasing repeat visitation.
Experience
General Manager
Oversee all club operations, including bar service, floor management, security, and entertainment staff., Manage inventory and maintain strong vendor relationships to ensure steady supply of beverages, equipment, and supplies., Recruit, train, and supervise a team of [28] employees; create staff...
Commercial Assistant
Maintain and update agendas for meetings, appointments, and events, ensuring efficient scheduling and timely completion of tasks., Create accurate and detailed quotes for floral arrangements based on client specifications and preferences., Translate various documents to support clear communication...