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Monalisa

Customer Service Specialist with 7+ years in diverse service roles

Video resume

Call center
Calls

Contact

Halleytown, South Carolina, United States
Open to remote
Available on CazVid
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Competencies

Customer ServiceExpert

Delivered excellent customer service in fast-paced environments including restaurants and retail.

Communication SkillsAdvanced

Effectively handled customer inquiries and provided clear information over the phone and in person.

Personal Care AssistanceIntermediate

Supported individuals with daily activities, including feeding, dressing, and errands.

Food Service & HospitalityIntermediate

Operated in restaurant roles handling order taking, customer interaction, and food delivery.

Warehouse OperationsBeginner

Operated industrial vehicles such as forklifts in warehouse environments.

Education

bachelors
Post University
Completed December 2022

Languages

EnglishFluent
SpanishBasic

Summary

Experienced customer service professional with a background spanning call centers, personal care, and food service, specializing in client interaction and support.

Key Achievements

  • Accumulated over seven years of customer service experience across various industries
  • Gained extensive call center experience for two years, enhancing communication skills
  • Provided personal care support for two years, demonstrating compassion and reliability

Experience

customer service

Mcdonalds
September 30,2023 - October 26, 2023

bagger, order taker, window attendant, customer service rep

personal care assistant

Helping Hands
July 2023 - 2024

meals, errands, dressing/ undressing, cleaner

babysitter

My house
March 2012 - April 2018

take care of the kids, feed them, wash them, take them where they need to go, put them to sleep

forklift

Mccall
May 2020

operate industrial vehicles in warehouse and factories

dasher

Around town
2023 - 2024

pick up orders and take them to the customers

dasher

Around town
2024

pick up items and take them to the correct customer

healthcare agent

Connexus
2023 - 2024

healthcare provider, application processor, prescription filler/ refiller

Skills

Customer ServiceCommunication SkillsPersonal Care AssistanceFood Service & HospitalityWarehouse Operations
Published on CazVid - Jul 3, 2025
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