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IT Support Technician at Thekwi TVET College
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Competencies
Expertise in installing and configuring CCTV and access control systems to ensure security and surveillance effectiveness.
Proficient in network setup, troubleshooting, and performance evaluation to support IT infrastructure.
Strong ability to diagnose and resolve hardware and software issues, maintaining system stability.
Knowledge of HTML, WordPress, and Adobe Dreamweaver for creating and managing websites.
Education
Languages
Summary
Dedicated IT support technician with strong skills in CCTV installation, networking, and system configuration. Proven ability to enhance security infrastructure and ensure system reliability.
Key Achievements
- Successfully installed and configured IP CCTV and Access Control Systems, enhancing security infrastructure.
- Evaluated signal quality and performance, ensuring optimal system operation across networks and software.
- Repaired and configured CCTV systems, reducing downtime and improving surveillance reliability.
Experience
IT SUPPORT TECHNICIAN
Installation and configuration of IP CCTV systems and associated Access Control Systems.. Evaluate signal quality and performance with computers, networks and software.. Repair and Configuration of CCTV systems.. Utilization of Technical Manuals from Manufacturers to Troubleshoot Systems.. Provision of Training to the Customer Personnel.. Microsoft Active Directory administration.. Monitoring and maintaining computer systems and networks.. Administering Office 365 services & Add-ins, checking the reports, passwords etc.. Managing the school’s IT infrastructure to ensure that the availability, capacity and performance levels are sufficient to support the teaching and learning, management and administration objectives of the school.. Implementing a regular maintenance and upgrade program, ensuring appropriate ‘housekeeping’ tasks are completed.. Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).. Installing and configuring computer hardware, software, systems, networks, printers, and scanners.. Carrying out assessments to determine the need for changes in hardware/software configurations.. Prepare and present reports to update management on IT support operations.