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E-commerce and Customer Service Assistant with diverse retail experience
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Competencies
Provided attentive client support both in-person and via digital channels, ensuring customer satisfaction.
Handled inventory control and stock organization in retail and e-commerce environments.
Operated and managed sales on platforms like Shopify, WhatsApp, Instagram, and company websites.
Utilized office tools such as Word, Excel, and other software for report generation and data management.
Assisted with order dispatch, delivery logistics, and store opening/closing procedures.
Education
Summary
Experienced in managing inventory, sales, customer service, and online platform operations across retail and e-commerce sectors.
Key Achievements
- Managed inventory, sales, and customer service at ÁBRETE SESAMO ESPECIAS DE ORIENTE.
- Handled online sales and logistics, including platform management and order fulfillment at PJ FITWEAR BY PAOLA JARA.
- Maintained accurate sales reports and managed quality assurance processes across roles.
Experience
Asistente Comercial
Manejo de inventario, Manejo de caja, Atención al cliente (Ventas), Aperturas y cierres de tienda, Entre otras funciones
Heladera- Administradora
Auxiliar e-commerce
Manejo de plataformas como Shopify, dominio de herramientas ofimáticas, Atención de servicio al cliente a través de electrónicos, teléfono, WhatsApp y pagina web, Ventas por WhatsApp, Instagram, pagina web, Manejo de facturación e inventario, Manejo del área de calidad y garantía, Generación de reportes de ventas, Gestión de logística de despacho y entrega de pedidos, Manejo de comentarios y mensajes en redes sociales