This is my profileContact via CazVidMonica
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
AdaptabilityIntermediate
Demonstrated experience with Adaptability.
TeamworkIntermediate
Demonstrated experience with Teamwork.
CommunicationIntermediate
Demonstrated experience with Communication.
CreativeIntermediate
Demonstrated experience with Creative.
Highly organized and efficientIntermediate
Demonstrated experience with Highly organized and efficient.
Education
BD
La Salle University
Completed 2025
AD
ISES
Completed 2016
AD
ISES
Completed 2016
Experience
Bilingual Operational administrative (Backoffice)
Atento S.A
Nov 2022 - Feb 2024
Approve and review documents to support Meta’s customers to recover Meta’s accounts., Orientate Customers to create ads according Meta's policies.
Customer service
Manpower
jun 2020 - jun 2021
Developed and maintained customer service policies and procedures to ensure adherence to company standards.
Customer Service Representative
Ubiquity
Apr 2024 - Oct 2024
Answer customer inquiries via email, and chat about a trading app.
Specialist Assistant
Furnished Finder
Nov 2024 - Apr 2025
Orientate platform users about the policies through the booking process via email and phone., Guide landlords to list their properties.
Skills
AdaptabilityTeamworkCommunicationCreativeHighly organized and efficient
Published on CazVid - Jul 3, 2025