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Monica
Customer Service Specialist with 8 years in banking and technical support
Video resume
Customer service specialis
I have experience in dealing with multiple customers I've been doing this for 8 years from sells to a bank to technical support.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Engaged with customers to address their needs, provide support, and resolve issues effectively.
Technical SupportIntermediate
Assisted customers with technical problems, demonstrating troubleshooting and communication skills.
Sales SupportIntermediate
Supported sales processes by engaging with clients and understanding their requirements.
Communication SkillsAdvanced
Maintained effective communication with diverse customer groups in a multilingual environment.
Summary
Experienced customer service specialist with a strong background in banking, sales, and technical support over 8 years, dedicated to high-quality customer engagement and problem-solving.
Key Achievements
- Provided customer service across multiple sectors including sales, banking, and technical support for 8 years
- Handled diverse customer interactions, demonstrating adaptability and communication skills
- Gained extensive experience in resolving customer inquiries and technical issues
Skills
Customer ServiceTechnical SupportSales SupportCommunication Skills
Published on CazVid - Jul 3, 2025