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Monica

Customer Service Representative

Contacto

La Estrella, Antioquia, Colombia
Disponible en CazVid
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Competencias

Customer service and support

Experiencia demostrada en Customer service and support.

Effective and assertive communication

Experiencia demostrada en Effective and assertive communication.

CRM tools

Experiencia demostrada en CRM tools.

User support and guidance

Experiencia demostrada en User support and guidance.

Teamwork and collaboration

Experiencia demostrada en Teamwork and collaboration.

Educación

Systems Technology
SENA
Completado 2010
English Studies
Academia Smart
Completado 2023
High School Diploma
Colegio Humberto Muñoz
Completado 2008

Idiomas

English

Resumen

Customer Service Representative buscando nuevas oportunidades

Experiencia

Customer Service Representative

IQOR / Spark App Deliveries
Ago 2024 - Nov 2025

Provided support to users and drivers on the delivery platform.. Handled inquiries about payments, tips, and transaction adjustments.. Assisted drivers with route and delivery issues, facilitating communication in English.

Commercial Advisor

Mayorel / Revolut
Oct 2023 - Jul 2024

Assisted and guided customers regarding the financial platform’s services.. Managed customer requests and provided follow-up to resolve questions and concerns.

Commercial Advisor

Consultorio Odontológico 360
Feb 2022 - Oct 2022

Provided personalized service and guidance to users about available services.. Followed up on requests and maintained communication with customers.

Commercial Advisor

Teleperformance / Bavaria
May 2019 - Dic 2019

Provided customer service and advice on products and services.. Handled inquiries and supported the team in meeting departmental goals.

Habilidades

Customer service and supportEffective and assertive communicationCRM toolsUser support and guidanceTeamwork and collaboration
Publicado en CazVid - 3 nov 2026
Ver más Servicio al Cliente en ColombiaIn English
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