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Monica
Customer Service Representative
Contato
Competências
Experiencia demostrada en Customer service and support.
Experiencia demostrada en Effective and assertive communication.
Experiencia demostrada en CRM tools.
Experiencia demostrada en User support and guidance.
Experiencia demostrada en Teamwork and collaboration.
Formação acadêmica
Idiomas
Resumo
Customer Service Representative buscando nuevas oportunidades
Experiência
Customer Service Representative
Provided support to users and drivers on the delivery platform.. Handled inquiries about payments, tips, and transaction adjustments.. Assisted drivers with route and delivery issues, facilitating communication in English.
Commercial Advisor
Assisted and guided customers regarding the financial platform’s services.. Managed customer requests and provided follow-up to resolve questions and concerns.
Commercial Advisor
Provided personalized service and guidance to users about available services.. Followed up on requests and maintained communication with customers.
Commercial Advisor
Provided customer service and advice on products and services.. Handled inquiries and supported the team in meeting departmental goals.